Some questions and answers were taken from http://www.adultswim.com/games/pocket-mortys/
For official support, please email support@adultswimgames.zendesk.com.
Q. Why are my Mortys locked / why can't I unlock my Mortys?
A. A recent game update automatically locks any Mortys that are a part of your Fight Pit team. To unlock them, remove them from your Fight Pit team, then you should be able to individually unlock them. This was done to prevent a trade and Fight Pit exploit.
Q. I purchased In-App Purchases on my Android device and the game did not give me the coupons. What do I do?
A. This link should solve all of your problems: https://support.google.com/googleplay/answer/1050566?hl=en
Q. What are Raids? How do I participate in them?
A. Please read our Raids Guide.
Q. Does the game have controller support?
A. No, at this time the game does not support controllers.
Q. I’m getting a “Device not compatible” error message in Google Play Store, even though my device should be supported.
A.We're aware of an issue where some people get a "Device not compatible" error message in the Google Play Store when trying to download Pocket Mortys, even though Pocket Mortys should support the phone. Google is currently investigating this issue with Google Play Store.
As a temporary workaround, Google suggests clearing Google Play Store's data from your phone and then trying to install Pocket Mortys. To do this, go to Settings> Application Manager> All> Google Play Store> Clear data. Then restart your phone.
Q. There are no sound effects or music on my iPhone or iPad device. Help!
A. Check the ring/mute switch or your device volume. Additionally, the music/SFX volumes can be found in the game’s settings.
Q. How do I save?
A. The game autosaves locally as you play. Alternatively, you can save your game to the cloud by accessing Settings -> Save to Cloud. This is where you can also restore your data if it is deleted, or load it onto another device running the same OS.
Q. I deleted the app! Can I get back my data?
A. As of version 1.6, all data is automatically saved to the cloud, so redownloading the app and logging into your account should automatically restore all previous data.
Q. I accidentally released Egg Morty / The One True Morty, can I get him back?
A. No.
Q. Do I get anything special for defeating all the trainers in a dimension?
A. No.
Q. How do I catch rare Mortys?
A. Each dimension will spawn no more than one "Rare" Morty. You can view which Mortys are considered Rare here.
Q. If all my Mortys are defeated in battle, what happens? Do I lose anything?
A. If all your Mortys are defeated, don't worry! Bird Person will take you back to the Citadel of Ricks and you won't lose anything.
Q. Can I transfer Mortys between Campaign and Multiplayer?
A. Not anymore. Campaign and Multiplayer are now completely separate.
Q. How do I catch Sun Morty / Black Hole Morty? It keeps using Implode!
A. You can try using a Morty Manipulator Chip immediately for a low chance of capture, or you can use a Morty that has a Paralyzing attack (like Pepperoni Pizza Morty's "Gooey Cheese" attack). Paralyzing a Sun Morty / Black Hole Morty will reduce the chance it's able to successfully Implode.
Q. I recently updated the game and now I've lost my save data / the game is only showing older saves. What do I do?
A. Prior to update 1.10.5, loss of game save data could occur if you disabled Google Play on your Android device, yet continued to play the game locally. This has since been fixed, but unfortunately if this happened to you there is no way to recover the data. As a result, any player who played the game before April 3rd, 2017, downloaded game update 1.10 on April 3rd or 4th, 2017, and played the game before release of 1.10.5 on Tuesday afternoon will be given 5 Blitz and Chips coupons the next time they open Pocket Mortys. For more information, please read the official statement here.
Q. Help! I leveled up my Morty too much and now it's disobeying me! What do I do?
A. If you level your Morty too far ahead of your trainer level, it will start to disobey you until you level up your trainer level. The formulas to determine how far ahead your Morty levels are allowed to still be obedient are:
$$ Maximum \ Obedient \ Morty \ Level = 2 \times \ Your \ Trainer \ Level + 2 $$
$$ Minimum \ Trainer \ Level = \left(\frac {\ Your \ Morty's \ Level \ - 2}{\ 2 } \right) $$
So for example, at trainer level 5, the maximum Morty level that will still obey you is 12, at trainer level 6 the maximum Morty level is 14, and so on.
Q. What are IVs and EVs?
A. IVs (Individual Values) are hidden stats each Morty has for Attack, Defense, Speed, and HP. They range from 0 to 16 and cannot be modified. Mortys with higher IVs will ultimately have better stats than Mortys with lower IVs. You can calculate them by going to a Morty page and entering its stats in the IV Calculator.
EVs (Effort Values) are hidden stats each Morty has for Attack, Defense, Speed, and HP. They range from 0 to 65536 and can be increased by defeating wild Mortys or by giving your Morty Attack, Defense, or Speed Mega Seeds. When your Morty levels up, it will receive bonus stats based on its EV values (see Formulas). After a certain amount, you will no longer gain these bonus stats upon leveling.
Q. Are there any Pocket Mortys cheat codes, glitches, hacks, or infinite money versions of the game I can use?
A. Cheat codes, glitches, hacks, and other exploits are against the Pocket Mortys Terms of Service. If you see a site claiming/offering any of these, chances are they may also include potentially malicious code that can track/harvest your data. Additionally, using modified versions of Pocket Mortys may result in permanent data loss/data corruption or the termination and loss of your Pocket Mortys account, so think twice before trying to use them!
Q. How do I contact support?
A. Please send an email to the support team at adultswimdotcom@gmail.com if you need any technical support with Pocket Mortys.
"...I just flagged these reward issues to our CS team. They're aware of the bug which I've now logged for repro. I also told them to go ahead and gift rewards to those who experienced this issue that are providing video/screenshots to reflect it"
Contact support immediately. The ingame support button should work now, or email them directly at:
support@adultswimgames.zendesk.com
As long as you include screenshots of the game showing you the wrong reward for rank 100, customer support will give you your Nightmare. Do it now, and mention what Adam said.
Awww
Aww
Nothing bad.
Sadly I'm having the same problem
My game dropped as soon as I defeated him, everytime I go back in, he's there and no matter what he "talks" to me to start a fight.
Once in the fight, there's nothing that makes my morty move, switch, use item, or even run, Prixx remains in picture instead of a morty of his showing up.
any suggestions?
Gear on that menu takes you to languages, support, volume, FAQ
Step 2. Equip one of the mortys you dont care about and put in your party (So by now your party should only consist of the morty you dont use at all)
Step 3. Do a fight pit battle (only with the party with useless morty)
It doesn't matter if you win or lose or run from the fight pit battle, but after the fight, your locked morty(s) should be unlocked. (But the morty you dont care about will be)
just my account on pocket morty.net
How do i join at the same server with my lower level friend
translation: About the update that automatically locks Mortys, the "unlock" button does not appear.
You're using that Morty in the Fight Pits. A recent update auto-locks any Morty you are using in the Fight Pits. Swap it out / change your Fight Pit team and you'll be able to unlock it again.
WHAT ARE TH POINTS ON THE SITE FOR ?????/
How about you make morty manipulator chips 250 flurbos instead of some bullshit 500. I run out of god damn chips, the videos that give you 30 flurbos each don’t want to play, those little boxes that once in a blue moon pop up and give you enough flurbos to buy 1/4 of one chip. Fix it. Missed an egg morty 5 minutes ago because i didnt have any flurbos OR ingredients to make ONE. bulshit
How about you make morty manipulator chips 250 flurbos instead of some bullshit 500. I run out of god damn chips, the videos that give you 30 flurbos each don’t want to play, those little boxes that once in a blue moon pop up and give you enough flurbos to buy 1/4 of one chip. Fix it. Missed an egg morty 5 minutes ago because i didnt have any flurbos OR ingredients to make ONE. bulshit
Congrats :^D
Hayward says he's travelling so when he gets back he'll update the site.
Trying to recover my old account: Zapious
Can this be done?
Thank you
(I just repeated one of Morty's quotes from the pilot episode. Idk why lol)
i also explain it pretty good here
https://pocketmortys.net/forums/general-discussion/1607-cheaters-or-bots?start=6
and ive been explaining it for about 6 months now on discord...the devs need to fix this bug, i cant explain it to people anymore
Ig
Thanks! :))
Thanks! :))
our biggest problem right now is that you reinstalled the game....sigh, so you need the Google Play Games now in order to load ur data.
so ur gonna have to experiment....maybe uninstall Google Play Games after the first time it asks u to pick a save?
I got 2 pickled 1 in lvl 5 another in lvl 30something and I haven’t bought pickle Rick cuz i almost everyone uses him
de nada
So yeah for several days we are just fighting for fun, only the last day/last two days actually matter....
What i did was to sign in to my iCloud in the new device and just downloaded the app again and I got back everything in my game
The only advantage is the fun of fighting ...
https://imazing.com/guides/how-to-access-your-iphone-apps-files-and-data
so if u can do it, let us know!!!
if u can get the file off of an iphone, u copy it into /Android/data/com.turner.pocketmorties/files on ur android device
if that app doesnt do it...spend some time googling iphone access game files
good luck, u r kinda on ur own after this
How do you find the EVs of a morty that is partially trained?
Why does it feel like my attacks are being throttled back as I progress through the game?
Why does it feel like my attacks are being throttled back as I progress through the game?
- Techowl -
Please email admin@pocketmortys.net with the username or email you used to register and I'll reactivate it. Sorry for the inconvenience!
where was the data saved can i rebuild the past data?
400 as of this release, you can check the current limit when going into the Daycare and editing a deck. You will see the list of your current Mortys and on the top-right corner there will be an indicator of how many you have/the limit.
Request a refund, if you go through to support and explain your issue I’m sure you’ll get it, and repurchase it. (I’ve bought it like 3 times it’s not all that good) assuming you have apple it will be really really easy to get a refund, download the support app too if need be! But idk if it’s as easy on android
Hi, please email support@adultswimgames.zendesk.com for in-game support.
what do I do
No, you can't transfer progress currently between Apple and Google devices
We have a 400x255 side-adhering muted video unit or an in-content unit that we are currently offering a guaranteed $3 CPM for all US desktop impressions.
Let me know what advertising options are available and what we need to do to get our advertisers placed on your website.
Go to the Morty Day Care buildings, hit the Storage button, and then edit your Active Deck
Thanks in advance.
Hi, send an email to support@adultswimgames.zendesk.com and they'll sort it out
Have you updated the app? I know they've been upgrading Multiplayer frequently, including server patches.
I think you only get one Egg Morty in Campaign Mode, which is what you evolve into the One True Morty. The Cult of Morty Morty should probably re-spawn at some other time, I have a theory that the Pocket Mortys server has a weird algorithm for when and how frequently Mortys spawn in the game overall (Campaign and Multiplayer) or maybe the probabilities are fixed, but the randomness implemented in the spawn rates is lopsided. I have a handful of different Mortys (as in, a handful of each kind of Morty) that I've collected in Multiplayer because that's all that was coming up and lately I haven't seen any of them in the wild for whatever reason.
Please advise...
I did clear my data and restart the phone but nothing happen
Please reply me as soon as possible
i can't gain exp for my mortys via battle cause i get smoked every time, it's no contest. the only way to get exp is to fight wild mortys and it's slow af. this ridiculous.
It's one way, but if you go solo you can pull it off as well - just work on fighting wild Mortys until you level up your team and I guarantee you as you do this there's always somebody coming up to you wanting to start a fight. Train your Mortys good from level 5 and a lot of the times you will run into players with comparatively weaker Mortys who will either lose to you or give up halfway through the fight (and you will still get trainer credit). I am not kidding, I have turned down at least 20x the number of battles than I have been in.
I would still argue that there's a serious disparity between the level at which Ricks level up relative to the rest of their Mortys, but each player can at most continue to level up their Mortys by hand until they're at the max level for your current trainer level.
I tried what you said.but i still cannot download.
Please do something
The maximum level for your Mortys is approximately your trainer level x 2, though the formula varies a bit. For example, when my Rick was at L30 my Mortys only obeyed my commands up to L59. Right now, I'm at L37 and my highest level Mortys are at L71.
Since then I have changed my habits when buying from him. I close Salesman Rick's window after each purchase, check my inventory to confirm I received my purchased item, then reopen Salesman Rick's to continue shopping.
This is a REAL hassle! Please HELP me!
Thank you
- Your faithful fan
- squantumfartz
Thanks
I was desperate, I email the team and there's nothing they can do. They return the money I've spent, but can't return the save file.
Now they've upgraded this game and the save filw is more secured. I played again.
I was desperate. But you can always start over.
I almost got the one true morty back then (10 eggs).
Now I got 3 TOTM.
Asi esta programado, solo di que tienes suerte la mayoria de veces solo dan 5 cuando suben su primer nivel. Lo se por que he reiniciado algunas veces.
On multiplayer mode,There is someone who force me ask fight just after I get out portal,cause me freeze the phone.I ended up force finish the game,Almost lost the save data.
(iPhone gamecenter showed me "there are 2 remaining save data".I'm not sure they are newest.)
I'm sure he/she is not only one.
Is there a way to block these people?
When you finished battle,the same battle can show people Thumb up mark.
This is all I found so far.
You can't currently. Go here and click "Add Offering" to offer some Mortys for trade.
No, debes comenzar de 0.
mmm too bad and sorry for your lost, so i guess you have to start over again, if you need help i can donate mortys to you.
Edit: do you try to send a mesagge about it throught the email support in the options menu?
Send them an e-mail, they'll reply within a day or two.
Play the morty games
My boyfriend's daughter was playing with my phone and deleted my saved data. Is there anyway to get my game progress back??
Thanks
I have checked Settings -> Save to Cloud. But There is no "Save to Cloud Option" visible anywhere.
until the end of the battle. no matter if the morty got dazed and then healed by a halzinger or switched.
What kind of glitch is this.. I am owed my one true Morty
I downloaded the game and I have two saves there and neither of them are opening and it's restricting me from playing pocket morty at all it just goes on loop constantly when I clear it's catch or delete the game itself and reinstall it it just keep doing the same thing
My game keeps saying "Game assets can't be loaded". I've reinstailled the game 3 times now.
you need to update throught google play store, search for the game and the update it.
Has this been fixed yet?
30
How do I restore it?
Following! Same thing is happening to me.
Check my profile for extra's i have, Else i have unwanted morty's i am willing to trade.
inbox me.
I was re-installing my Pocket Morty app due to some error, but somehow, I can not log back in to my previous Multiplayer Account! There is no option to login, when the game started, it has only 2 options: campaign/ multiplayer, and when I click multiplayer, it directs me to 'Sign Up/ Create New Account' page.
How to login to my previous multiplayer account? Let's say somebody change his/ her phone, how does he/ she log in to his/ her previous multiplayer account?
Please help,
Thanks!
Thank you! I never play multiplayer anyway lol
Some wild mortys re-spawn as the same ones in a different area, however, most of them re-spawn as different mortys in a different area.
AND DOES IT HAPPEN IN MY GAME?
(Username:Widjaya_Aji)
As far as I known, It might just be me but when I started my 1st game of pocket mortys, I could Transfer my morty to multiplayer AFTER I Unlocked it in Campaign mode. But Now it does not seem to work even if you delete your save data, both even...