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PLEASE HELP! I can not re-login
6 years 5 months ago #3478
by Jiro
PLEASE HELP! I can not re-login was created by Jiro
Hi, please help me if anyone has ever had this problem before:
I was re-installing my Pocket Morty app due to some error, but somehow, I can not log back in to my previous Multiplayer Account! There is no option to login, when the game started, it has only 2 options: campaign/ multiplayer, and when I click multiplayer, it directs me to 'Sign Up/ Create New Account' page.
How to login to my previous multiplayer account? Let's say somebody change his/ her phone, how does he/ she log in to his/ her previous multiplayer account?
Please help,
Thanks!
I was re-installing my Pocket Morty app due to some error, but somehow, I can not log back in to my previous Multiplayer Account! There is no option to login, when the game started, it has only 2 options: campaign/ multiplayer, and when I click multiplayer, it directs me to 'Sign Up/ Create New Account' page.
How to login to my previous multiplayer account? Let's say somebody change his/ her phone, how does he/ she log in to his/ her previous multiplayer account?
Please help,
Thanks!
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- ThePunxRonja
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6 years 5 months ago #3481
by ThePunxRonja
Replied by ThePunxRonja on topic PLEASE HELP! I can not re-login
Hey there, I've never had this situation before, but from what you wrote, I assume that you can enter your account by going to the Sign Up section then I guess you should be able to enter your old Username! I really hope that's working, bc otherwise I have no idea wish you good luck!
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6 years 5 months ago #3484
by Jiro
Replied by Jiro on topic PLEASE HELP! I can not re-login
Hi, thank you for answering. When I put my username on the sign up page, it says "username already taken". Then I tried to create new account and it works. With that new account, I added friend my old account and I saw my old account is still there. But I still can not log in into that old account.. so frustrating after all the time & money I've spent on that account. I've sent some email to the support team and got no reply too.
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6 years 4 months ago #3557
by beyalwolf
Replied by beyalwolf on topic PLEASE HELP! I can not re-login
This just happened to me too. Just randomply got logged out. It even looked like the whole game reset because it asked me to choose language on startup. I had just reached level 30 on multiplayer and now this happened...?
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2 years 10 months ago #8114
by Doge v
Replied by Doge v on topic PLEASE HELP! I can not re-login
I need my old pocket Morty account my pocket morty uninstalled for no reason and i lost all my hard progress so please help
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