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Game stuck on loading screen

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3 years 6 months ago #5802 by redlord93
I uninstalled Google Play Games and then I was forced to install it again by the game itself.
The black screen of death with Morty still haunts me when I want to play...
The only way to make the game work again is to give up on my progress and start over and I already did that and I don't want to do it again.

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3 years 6 months ago #5803 by pvinhoto
Replied by pvinhoto on topic stuck on lscreen
yeah it happens all the time with me, got driving me nuts, but (maybe) {as} fix that in the next update

pevnt

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3 years 6 months ago #5804 by redlord93
Replied by redlord93 on topic stuck on lscreen
This problem exists for so long and nobody ever made a fix for it.
I don't think they care about this huge error at all.
I just lost all of my progress once again btw.
I am done.

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3 years 6 months ago #5805 by walkamongus
THERE IS A FIX FOR THIS! this used to happen to me. ASG claims there was a patch for this in the March update, but that's just not true. the problem is, i havent identified the fix yet; it could be any number of things, but here's what I did the last 2 times it's happened to me (something worked...)

1) back up all files in Android > data > com.turner.pocketmorties on an SD card
2) make sure you did #1 correctly
3) back up your files to the cloud
4) uninstall Google Play Games
5) uninstall Pocket Morties
6) reinstall Pocket Morties (i reinstalled Play Games as well)
7) delete the new cloudcontainer.dat file, or try replacing the new one with your old one
8) replace the new multiplayer.dat file with your old one you backed up
9) restart your phone

i know this isnt a ton of help, but one or more things on that list fixed the issue for me. twice

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3 years 4 months ago #5901 by Mirkwit
Launch the game from the Google Play Games app

Mirkwit

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3 years 3 weeks ago #8092 by prshryan
Found the fix (at least for me)
Disable notifications for the game
I realized that this only started happening to me once I turn on notifications for it, ever since disabling, it opens just fine.
Hope this helps

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