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How do I get my previous data back

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7 anos 11 meses atrás #54 por riiiiiiiiiiiiiiiiiiiiick
I just re-downloaded the game and in the past, there was a button under 'settings' that let you restore a past game. for some reason now it just says 'delete save data.' I'm on the same phone I was using before and I went through the whole intro thing. I'm currently being told to heal my mortys at the healing center for the first time. please help lmao
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7 anos 11 meses atrás #59 por Hayward
Respondido por Hayward no tópico How do I get my previous data back
The devs converted the game to automatically save and load data from the cloud. If you didn't previously have a cloud save and re-downloaded the app you may be out of luck in terms of recovering your data.
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7 anos 11 meses atrás #61 por wubbalubbadubdub
I have a similar question. My phone's finally got an upgrade to nougat, but installing it might wipe all my data. If it does, will the cloud save reload my game as it currently is if i have to re-install it? I've made some serious progress (finally got that Cronenberg Morty!!) and don't want to waste all this, uh, excellent use of my time. TIA for any help :)
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7 anos 11 meses atrás #62 por Alex211
Respondido por Alex211 no tópico The cloud decides I lose 60 mortys?
If the game data was in the cloud than my google play status should be the same on my new phone. Same number anyway. I guess the cloud wanted to delete my progress
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7 anos 10 meses atrás #80 por wubbalubbadubdub
Hi again :)

I should have mentioned that I'm using the native save & am not logged into Play Games..
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7 anos 4 meses atrás #390 por Scout
Respondido por Scout no tópico How do I get my previous data back
This happened to me to, I have 16/17 badges but it made me restart the whole game. I played after April 3rd/4th, so it should've saved my data... ugh
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