Game won't start at all

my pocket mortys app wont open...

like it gives me the loading morty and then takes me to the title screen, and it has the data like how many schmeckles i have, then when i hit play i get the loading morty for a few seconds then it just loads up blackness. theres nothing there. is anyone else having this problem? I tried deleting and reinstalling the app but no luck.

I have a galaxy, for what it's worth. But, you know, not the kind that catches on fire. an older one.

Hi, send a tweet to the dev team @PocketMortys and they'll take a look. Sorry for the inconvenience!

I did , but they haven't answered yet. I guess I just have to be patient, lol. Thanks anyway

So.. I was just about to open the game, and it brings the logo, then this blueprint screen. Does it have to do with the app or just my device? A similar glitch occurs in other games too! Some interfaces won't show buttons, and idk how to fix it. I do not want to get a new Computer, since I have so much progress! If you know how to help please tell me.

It keeps me on the loading screen, with the information from my last game, when I click on it, it stays the same. I want to play so bad, can somebody please help me.