Email, Hayward, Question

Dear Hayward,

I keep getting an email notification (3rd/ 4th time already) about 'a DM to me from Hayward'.

But when I check my inbox, it is always a new message from 'User Deleted' - which I can not reply.

Please help me fix this.
Thanks!

Yeah, some site users don't appear in the list when I search for them to send out PMs and I also get the user deleted thing after I click on their name directly to PM them.

Also, did you get my PM?

Yeah I got that too!

Nope buddy, can you DM me again? Or are you on discord?

Yes, I get this issue all the time. In fact I got two messages yesterday that I have no idea who sent them, so if you're listening, my robot chicken is level five and no quiero un dethklok, gracias.
Thanks and next time, please include your IGN or some other way to identify you when you PM me

Including user & IGN when sending a DM is a good idea buddy.